Privacy Policy
RUTILEA, Inc. (hereinafter referred to as the “Company”) has instituted the following Privacy Policy (hereinafter referred to as the “Policy”) to ensure the proper handling of personal data in accordance with the “Act on the Protection of Personal Information” (hereinafter referred to as the “Personal Information Protection Law”).
Article 1. Company name, address, name of representative
RUTILEA, Inc.
Y.J.K Building 6F, 397 Shimomaruya-cho, Nakagyo-ku, Kyoto-shi, Kyoto
Representative Director Takafumi Yano
Article 2. Compliance with relevant laws and regulations
We will handle personal data appropriately in compliance with the Personal Information Protection Law and other laws and regulations, as well as the guidelines of the Personal Information Protection Commission and other guidelines.
Article 3. Collection and use of personal information
When collecting personal information, we will publicly disclose or otherwise notify users (including by disclosure through this policy) regarding the purpose for which the personal information will be used, and when collecting personal information directly from individuals in a contract or other document (including electromagnetic records), we will clearly state the purpose for which the personal information will be used in advance and collect the information in a lawful and fair manner.
We will use personal information appropriately and only to the extent necessary to achieve the purpose of the use.
Article 4. Purpose of using personal information
The purposes for which we use personal information are as follows:
1. Personal information about customers
(a) Contact necessary for the provision and operation of our services
(b) Responding to customers inquiries and requests
(c) Identification and authentication for our services
(d) Information and provision of our services
(e) Performance of contract (shipment of goods, etc.)
(f) To contact customers regarding our services, such as maintenance and important notices
(g) To allow customers to view, change, or delete their own registration information, or view the status of their usage
(h) To create statistical data processed into a format that cannot identify individuals
(i) Information regarding seminars, exhibitions, and other events sponsored by or participated in by the Company
(j) Requests for customer satisfaction surveys and other questionnaires
(k) Providing public relations publications, Company information, etc.
(l) Purposes incidental to the above purposes of use
(m) Other purposes for which the customer has consented
2. Personal information about business partners
(a) To manage our business partners
(b) To contact business partners as necessary in the course of business
(c) To fulfill contracts
(d) For other sales activities, etc.
3. Personal information about shareholders
(a) To hold and manage the general meeting of shareholders
(b) For stock-related operations
4. Personal information about applicants for recruitment activities
(a) For personnel recruitment activities (screening of documents, interviews, evaluations, contacting applicants, etc.)
5. Personal information about employees
(a) To manage personnel and labor affairs, payment of compensation, social insurance and benefits, etc.
6. Personal information about inquirers
(a) To respond to inquirers
Article 5. Provision of Personal Data to a third party
1. We will not provide personal data to a third party without obtaining prior consent from the individual, except in the following cases:
(a) When based on laws or regulations, including ordinances;
(b) When it is necessary to protect a person’s life, body, or property, and it is difficult to obtain the person’s consent;
(c) When it is particularly necessary to protect public health or promote the sound growth of children and it is difficult to obtain the consent of the person concerned;
(d) When it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by law, and obtaining the consent of the individual is likely to impede such cooperation.
(e) Cases in which personal data is provided to an academic research institution, etc., and such academic research institution, etc. need to handle the personal data for academic research purposes (including cases where the purpose of handling such personal data is partly for academic research purposes, and excluding cases where there is a risk of unreasonable infringement on the rights and interests of individuals); and
(f) When we notify or announce matters as required by law in advance; and when we notify the Personal Information Protection Commission.
2. In the following cases, the recipient of the personal data will not be considered a third party:
(a) When the Company outsources all or part of the handling of personal data within the scope necessary to achieve the purpose of the use as described in 4 (1);
(b) When personal data is provided in connection with a business succession due to a merger or other reasons; and
(c) When personal data is provided to persons specified as joint users in accordance with laws.
Article 6. Security management measures
We will take necessary and appropriate security management measures for the management of personal data, including the prevention of leakage, loss, or damage. In addition, we will exercise necessary and appropriate supervision over employees and contractors who handle personal data.
The outline of the security management measures is the formulation of basic policies, implementation of organizational, personnel, physical, and technical security management measures, and the understanding of the external environment. We will respond to your inquiry without delay.
Article 7. Request for Disclosure, etc. of Personal Information
When we receive a request from a customer to disclose, correct, add, delete, or stop using personal information; stop providing personal information to third parties; or receive a notice about purpose of use with respect to personal information in our possession in accordance with the Personal Information Protection Law, we will respond appropriately and in accordance with the Personal Information Protection Law after confirming the identity of the individual or a person authorized to act on his/her behalf.
Article 8. Changes to the Policy
We will review the operational status of the handling of personal information from time to time and strive for continuous improvement and may change the contents of this policy as necessary.
Article 9. Contact Information
RUTILEA Inc. Personal Information Protection Manager
Please contact us from the Contact Us page.
Date of enactment: 2019/08/01
Last revised date: 2023/03/13
Use of Cookies
Use of Cookies
We use cookies on our website to provide more appropriate services to our customers.
What are Cookies
A cookie is a small text file that is exchanged between the web server and your Internet browsing software (hereinafter referred to as “Browser”) and stored on your device when you visit a website. Through the use of cookies, we may obtain non-personally identifiable information relating to the customer, such as browsing history, service usage history, and location information. Customers can disable cookies or delete stored cookies by changing their browser settings.
Purpose of Using Cookies
We use cookies to better understand how you use our website content and to improve our website. Some of the cookies we use are session cookies, which remain until you close your browser. Other cookies are persistent cookies that are stored continuously on your computer.
How to disable Cookies or delete stored Cookies
If you wish to disable or delete cookies, you can set your browser to disable or block cookies set by you or third-party supplier websites. For more detailed instructions, please see the help feature in your browser. For more information on the use of cookies in your cell phone browser and how to reject or delete cookies, please refer to the manual for your cell phone device. Please note that you can still visit our website even if you disable the use of cookies, but some of the features may not function properly.